Member Helper in Charge of Subscriptions
The Suffolk Wildlife Trust is on the hunt for a dedicated Membership Assistant to join their Philanthropy and Fundraising team. This permanent, full-time role, with options for part-time hours, offers a fantastic opportunity for someone who is highly organised, people-focused, and passionate about making a difference for wildlife and people in Suffolk.
The successful candidate will work closely with the Senior Supporter Development Officer, supporting and streamlining systems to contribute to membership growth and retention. Key responsibilities include handling payments related to membership, assisting with recruitment and maintenance of membership systems, and ensuring the efficient running of the Trust’s membership functions.
The role is varied and rewarding, with the Membership Assistant expected to manage day-to-day membership processing, maintain accurate records in the Charity CRM system by Access, and coordinate the distribution of membership resources such as promotional materials and the members' magazine. They will also act as a key user of the CRM system, helping colleagues across the organisation use it effectively and in line with GDPR.
Applicants will be required to submit their CV and an optional cover letter via the Suffolk Wildlife Trust website by 12:00 noon on Friday 18 July 2025. The role will be based at Brooke House, Ashbocking, with flexible homeworking arrangements available.
To sweeten the deal, the Membership Assistant will enjoy a range of benefits, including a starting salary of £23,998.00 (as a full-time equivalent), an annual leave entitlement that starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus an extra day off for their birthday. The package also includes a 10% discount in visitor centre cafes, retail, and logo clothing for public engagement staff, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP, and discounts at high street retailers.
What's more, the role offers the chance to get involved with a local wildlife trust and do amazing things for wildlife. Interviews are planned for Monday 04 August 2025. To apply, visit the Suffolk Wildlife Trust website today.
The successful candidate, in their role as Membership Assistant, will not only manage day-to-day membership processing and maintain accurate membership records, but will also enjoy a beneficial lifestyle that includes a range of perks such as a discount in visitor center cafes, retail, and logo clothing, a generous annual leave entitlement, free life insurance, access to a private GP, and discounts at high-street retailers. By joining the Suffolk Wildlife Trust, they will contribute to sustainable living through supporting and streamlining membership systems, ultimately helping to make a difference in home-and-garden and wildlife conservation efforts in Suffolk.
