Habits That Trader Joe's Employees Hope You'll Stop Performing
In the bustling aisles of Trader Joe's, employees work tirelessly to provide a friendly and efficient shopping experience for customers. However, there are certain behaviors that can frustrate these hardworking individuals, making their job more challenging than it needs to be.
Firstly, rudeness and disrespect towards employees are a major source of frustration. This is particularly true when items are out of stock or coupons don't scan properly, leading some customers to take out their frustrations on the staff.
Secondly, a lack of kindness is another issue that Trader Joe's employees often encounter. Despite being human beings who deserve respectful treatment, some customers fail to show basic courtesy. In some cases, employees have reported rehearsing responses to difficult customers who behave poorly.
Thirdly, communication issues can also cause distress for the staff. For example, some customers refuse to lower their masks to help a deaf employee understand them, which can be challenging for the staff trying to assist.
General negative customer interactions can also affect employee morale, as reported in reviews that highlight the challenges of maintaining positivity in the face of rude behavior.
Other common frustrations include customers who refuse to return their shopping carts to the cart corral, instead leaving them in the middle of the parking lot. Some employees have even experienced being grabbed, poked, prodded, and man-handled by customers.
Telling an employee they look bored can also irritate them, as they have a lot of work beyond scanning groceries. Employees find it frustrating when customers wait until they get to the register to ask about products that are not in stock or not packed out onto the shelves.
Customers are also advised to say "excuse me" instead of reaching for items or clearing their throat. Employees are asked to move aside by customers who reach for items without saying "excuse me".
Trader Joe's parking lots are notoriously awful, and employees ask that customers slow down when driving through them. Employees wish shoppers would stop joking about them looking bored at the checkout.
These behaviors contribute to a stressful work environment and can lower overall employee morale at Trader Joe's. It's important to remember that Trader Joe's employees are there to help us, and treating them with kindness and respect goes a long way in making their day – and ours – a little brighter.
In the home-and-garden segment of their lifestyle, some customers neglect to show basic courtesy to Trader Joe's employees, causing stress and frustration during shopping trips. For instance, failing to communicate clearly or returning shopping carts inappropriately can significantly impact the workers' day-to-day experiences.
